Privacy Policy

Policy for Using the Services.

Sundog AI is committed to protecting the privacy of the data relating to our users and their clients. We will collect, store, use, and protect any personal information that you share with us. We will not share your information with anyone, except as described in this Privacy Policy.Throughout this Privacy Policy, we will refer to our websites (sundogai.com and sundog.studio), applications delivered via the web, and other related services collectively as the “Service.”This Privacy Policy does not apply to information we collect by other means than your use of the Service (including offline) or from other sources. When you sign up for Sundog AI and use the Service, you agree to accept this Privacy Policy.We reserve the right to change this policy at any time, and if we do so, we will post changes and updates to this page. Please refer to this policy periodically to inform yourself if changes have been made.We collect certain information through our websites, located at sundogai.com and sundog.studio (our “Websites”). This page (this “Privacy Policy”) lays out our policies and procedures surrounding the collection and handling of any such information that identifies an individual user or that could be used to contact or locate him or her (“Personally Identifiable Information” or “PII”).

Information We May Collect

We collect the following Personally Identifiable Information from users who buy our products and services: name, email address, telephone number, address, and credit card number.Sundog AI allows you to create connections between our CRM and a number of other systems and applications. When you use Sundog AI information or content is transferred to and from these systems and applications. This information is collected to properly process and deliver the information between our CRM and these systems and applications.In addition, upon using the Service, individual transaction data obtained from your third-party invoicing or accounting application (“QuickBooks,” “Xero,” “Clio,” “Stripe,” etc.), browser-collected information, user-generated content, and other information uploaded by the user may be collected. This information, relating to users’ clients or customers to be invoiced through Sundog AI, may be referred to as “Third-Party Client Information.” Additional information from or about you may also be collected, including responses to customer surveys and communications with our customer service team.

Cookies

We use “cookies” so our Website can remember you and provide you with the information you’re most likely to need. For example, when you return to the Website, cookies identify you and allow faster sign-in by recalling your username. Cookies also help our Website suggest similar products and services and compile statistical information about site usage. This statistical data does not include PII.

Use of Personally Identifiable Information

We use your PII to create your account, communicate about products or services purchased, offer additional services, and bill you. We also use this information to enforce our Website terms of service and prevent imminent harm. When you use the Service (e.g., accepting a payment or contacting support), Sundog AIapplies the collected information to verify your identity, communicate with you, enforce agreements, and secure the best experience for all users while ensuring legal compliance. Sundog AI may use anonymized information for purposes like analyzing how the Service is used, diagnosing service or technical problems, maintaining security, and personalizing content.

Protecting Personal Information

All information is securely stored on our servers in the United States, employing high industry standards to protect PII. Third-party client information will remain confidential unless required by law or subpoena. Sundog AI cannot guarantee absolute security and you acknowledge this risk by using the Website.

Sharing Personal Information

We will not rent or sell your PII. However, we may share it with a limited number of partners for service provision purposes under strict privacy terms. Additionally, PII may be transferred during business transactions such as mergers or acquisitions.

Compromise of Personal Information

In the event of a security breach, Sundog AI will promptly notify affected individuals in accordance with applicable laws. Sundog AI shall not be held liable for data breaches caused by events beyond its control.

Your Choices

You may decline to submit PII, though this may limit our ability to provide certain services. You can update or correct your account information by logging in or contacting us.

Information Relating to Minors

We do not knowingly collect information from individuals under 18. If you believe we have collected data from a minor, please contact us to have it removed.

Links to Other Websites

Our Website may contain links to other websites, and our Privacy Policy does not apply to them. Please review the privacy policies of those sites.

Notification Procedures

We will provide notifications via email, written notice, or conspicuous website postings as determined by Sundog AI.

Changes to Our Privacy Policy

Changes to this Privacy Policy will be posted on this page.

Contact

Please contact us with any questions or concerns.You can email us at [email protected] or call us at 470-649-2544.